Can’t wait to play DOFUS Touch? Trust us, we get it. You download the game and click straight on the “Play” button on the login page to create your character. This quick registration-free login makes sense when you want to try out a new game.
So, you decide to give it a go! You play 1, 3, 10 hours... A few days, maybe... Actually, you’re hooked! And then you remember you already have an Ankama account, the one you use for DOFUS or one of our other games. For whatever reason, you decide to log in. And that’s when all heck breaks loose! All the progress you made on the old account (the famous “guest” account) has been lost.
At this point, it is technically impossible to recover your characters, items and kamas.
Another case scenario: You just got a new tablet for your birthday. It’s the latest generation, state of the art! Yes, but the result is the same: you can’t recover your guest account.
Oh no! What a disaster, you say! Well, not really. There is a very easy way to avoid this situation! All you need to do is register your guest account on the login page, using the link found underneath the “Play” button:
You will then be asked to provide some basic information, like a username, password, email address, etc. It only takes a few seconds to save the hours of gameplay you’ll have put in!
In addition to ensuring your data can be recovered, by registering your account, you will also be able to access Support’s services more easily. If you only have a “guest” account, our advisors won’t have any information to help them help you. As a result, they won’t be able to answer any of your questions. This is not the case with an Ankama account.
There you go! Now you have all the keys you need to play DOFUS Touch with peace of mind. Have fun!